NAME RT-Extension-7zDownload - Download attachment as encrypted 7z file DESCRIPTION Sometimes, especially when using RTIR for CSIRT work, attachments of tickets might contain malware. It is unwise to download such files directly to the user's workstation. The usual convention is to zip the potentially malicious file into a password-protected zip / 7z file with the well-known password "infected". RT VERSION Tested with RT 5.0.3. As this extension replaces a Mason component, it is pretty version- dependent. Check the lines after "RT-Extension-7zDownload Starts here" in html/Ticket/Elements/ShowAttachments, it should be easy to make the same changes to other versions of RT. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions For RT Versions other than 5.0.3, replace the supplied ShowAttachments file with a patched version of the local RT installation. Edit your /opt/rt5/etc/RT_SiteConfig.pm Add this line: Plugin('RT::Extension::7zDownload'); Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj Restart your webserver AUTHOR Otmar Lendl lendl@cert.at Please report bugs directly to the author. LICENSE AND COPYRIGHT This software is Copyright (c) 2023 by CERT.at GmbH This is free software, licensed under: The GNU General Public License, Version 2, June 1991